cliczen
Our mission: to make you feel comfortable about clicking and security.
Provide and support your hardware,
Monitoring 24/7 of your systems
Welcome to Cliczen
Peace of mind for your IT needs in and around Geneva
Are you a small business with between 2 and 20 workstations?
At Cliczen, we take care of the complete management of your IT: security, updates and support, so that you can concentrate on your core business.
Based in Geneva, we have been working for over 20 years with very small businesses, self-employed people, medical practices, trustees and small organisations operating in the Geneva region.
Why Cliczen ?
24/7 IT security
Your workstations are protected at all times with proactive monitoring and Bitdefender antivirus, included in all our subscriptions.
Ultra-reactive remote support
Need help? We can help you without travelling, directly via our remote maintenance system.
Automatic updates
Your equipment remains up-to-date, optimised and high-performing without any action on your part.
All-inclusive subscription, no surprises
No hidden costs, no jargon: a clear monthly or annual package tailored to your needs.
+98% positive Google reviews
Our customers recommend us for our responsiveness, clarity and efficiency. Concrete proof of the quality of our support.
The Zen offer - designed for very small businesses
Our Zen package is ideal for organisations with 2 to 10 workstations that want to delegate their IT with simplicity and confidence..

The subscription includes :
- Complete 24/7 management of your computers (PC or Mac)
- Bitdefender antivirus included
- 12 hours of IT support per year (not cumulative)
- Access to a customer portal: support requests, quotes, invoices, everything is centralised
- Objective: to free you from technical stress without making your life more complicated
A human, local and effective approach
At Cliczen, you're not just another ticket. We know each and every one of our customers and provide you with personalised solutions. We work throughout the canton of Geneva, remotely or on site if necessary. 98% of requests are resolved on first contact.
Contact us
Would you like to simplify your IT management? Let's talk about it over a call or a free audit. Make an appointment here: Or call us directly: +41 22 544 99 22
Monthly subscription Relax
CHF 85.00
/ month (prices excl. VAT)- 1 hour of support per month (not cumulative)
- 24/7 management of 1 computer (PC, Mac, etc.)
- Bitdefender antivirus
- Portal to manage your account and create requests 24/7
- Possibility to add 1 or more computers with a supplement of CHF 15.00 per computer.
Annual Zen subscription
CHF 969.00
- 12 annual hours of support (to be used as you wish during the year of the subscription)
- 24/7 management of 1 computer (PC, Mac, etc.)
- Bitdefender antivirus
- Portal to manage your account and create requests 24/7
- Possibility to add 1 or more computers with a supplement of CHF
180.00171.00 per computer (excluding VAT).
Support with subscription
CHF 120.00
/ hour (prices excl. VAT)- Charged only if the hour included in your subscription is exceeded.
- Invoiced monthly
Support without subscription
CHF 150.00
/ hour (prices excl. VAT)- For all customers who do not have a subscription.
- Quote sent for validation before intervention
Who are we?
Cliczen - IT support in Geneva for SMEs and individuals
Cliczen, founded by Jérôme Dinichert, is an IT support company based in Collonge-Bellerive, in the canton of Geneva. Our enthusiastic team, which is still in continuous training, can provide you with professional, simple and effective IT solutions tailored to small businesses and private individuals.
With more than 20 years' experience in IT at major companies in Geneva (banks, hospitals, industry), French-speaking Switzerland and Zurich, we have adapted the sector's best practices to make them accessible to everyone.
We put our expertise at the service of your IT security, the management of your IT assets and your digital peace of mind. Our aim: to provide you with reliable, human and jargon-free IT support in Geneva.